Privacy Policy
Last updated: December 2025
1. Introduction
Pest Eraze ("we", "our", or "us") operates the pesteraze.com.au website. This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.
2. Information Collection and Use
We collect several different types of information for various purposes to provide and improve our Service to you.
Types of Data Collected:
- Personal Data: While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). This may include:
- Email address
- First name and last name
- Phone number
- Address, State, Province, ZIP/Postal code, City
- Cookies and Usage Data
- Usage Data: We may also collect information on how the Service is accessed and used ("Usage Data"). This may include information such as your computer's Internet Protocol address, browser type, browser version, the pages you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.
- Tracking & Cookies: We use cookies and similar tracking technologies to track activity on our Service and hold certain information.
3. Use of Data
Pest Eraze uses the collected data for various purposes:
- To provide and maintain our Service
- To notify you about changes to our Service
- To allow you to participate in interactive features of our Service
- To provide customer care and support
- To gather analysis or valuable information so that we can improve our Service
- To monitor the usage of our Service
- To detect, prevent and address technical issues
4. Security of Data
The security of your data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
5. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy.
6. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
- Email: contact@pesteraze.com.au
- Phone: 0416 528 547
- Address: Melbourne, 3000, Australia
Included with every Pest Eraze job
- We beat any written quote by 5%Show us a written quote from a licensed pest controller for the same treatment.
- No after-hours surchargeEvenings and Saturdays cost the same as a weekday booking.
- Same-day serviceSame-day and next-day appointments, subject to availability.
- 6-month written warrantyFree re-treatment if covered pests return in the warranty period.
- No call-out feeFree onsite quote. The price we confirm is the price you pay.
Offers apply to new residential bookings. Quote matching needs a comparable written quote for the same scope. Eligibility is confirmed in your quote.