Frequently Asked Questions

We handle over 15 different pest types including termites, cockroaches, spiders, rodents, ants, wasps, bed bugs, fleas, mosquitoes, and more. If you have a specific pest not listed, contact us - we likely handle it.

Yes. We use child and pet-friendly treatments where possible. We'll advise you on precautions before treatment, such as staying away for a few hours and ensuring toys are stored. All our products are approved for residential use and applied by licensed professionals.

Our technician will arrive on time, discuss the treatment plan with you, apply the appropriate treatments, and explain what to expect afterward. The visit typically takes 30 minutes to 2 hours depending on the service. We'll provide you with follow-up advice and scheduling if needed.

Costs vary based on the pest type, severity of infestation, and property size. Most treatments range from $129-$600. We offer free quotes over the phone and site assessments. We're transparent about pricing and there are no hidden fees.

We are based in Greenvale and primarily serve Melbourne's north. Give us a call with your postcode and we'll confirm availability for your suburb.

Our published hours are Monday to Friday 8:00 am–5:00 pm and Saturday 9:00 am–2:00 pm. Same-day appointments may be available; call 0416 528 547 to confirm the earliest suitable time.

It depends on the treatment type. For some services, you'll want to remove pets and ensure technicians can access affected areas. We'll provide detailed preparation instructions when you book. Generally, clear away clutter from under cabinets and in closets.

Warranty coverage depends on the pest, treatment and site conditions. Eligible treatments include written warranty terms explaining the period, covered pests and any preparation or prevention requirements.

Yes. We are fully licensed pest controllers and fully insured. We comply with all Australian pest control regulations and standards. Your property is protected.

Absolutely. Bed bugs are our specialty. We use chemical treatments and heat treatments to eliminate them completely. We inspect, treat, and follow up to ensure eradication. We also advise on what to wash and dispose of.